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Resident Director-Manipal, India

The Alliance for Global Education, a division of IFSA-Butler, is seeking a Resident Director for its Manipal (Karnataka), India program. The start date for this position is July 2017, and the successful candidate must have the legal right to work in India. The RD is responsible for the management and development of the Global and Public Health program based at Manipal University. Primary responsibilities include assisting students with academic advising and adjustment to life in India, serving as a liaison between the host university in India, the students and the U.S. staff, and overseeing the ongoing development and implementation of orientation, the academic curriculum, activities and excursions.

The RD serves as a cultural resource to students during their time in India. S/he will meet with students, administrators, and teaching faculty on a regular basis. The RD will also be responsible for managing the Alliance Manipal office and its operating budget. An important part of the RD's job entails facilitating ongoing interaction between the American students and Indian students. The position requires strong leadership and interpersonal skills, and the ability to successfully manage ambiguity and adapt to change. The RD works closely with the Director for India Programs and the U.S.-based Program Management and Development team on all aspects of program management. The position reports to the Director of India Programs located in Pune.

Responsibilities
Leadership

  • Contribute leadership and vision to the development of strategic priorities for the organization.
  • Facilitate clear communication with colleagues, fostering a collaborative climate.
  • Travel to the U.S. as needed to meet with colleagues, discuss program issues and development, and participate in training activities.
  • Provide assistance with projects to colleagues around the world.

Program Management and Development

  • Maintain the highest standards of academic and program quality across programs.
  • Regularly evaluate programs through observation, review of student evaluations each term, and discussions with resident staff and visitors; manage the identification and operationalization of action items arising from these evaluations.
  • Meet with students regularly to assess their experiences and to resolve problems.
  • Identify, propose and implement strategies that improve quality, reduce costs, streamline processes, enhance the student experience, and maximize the marketability of programs; recommend program adjustments to the Director for India Programs.
  • Identify, propose and implement strategies that improve academic quality, advising, coursework, teaching and field-based learning, as well as the handling of academic issues; recommend program adjustments to the Director for India Programs and Vice President of Academic Affairs.
  • Ensure implementation of IFSA-Butler policies, including academic, disciplinary, health and safety, operational and fiscal policies.
  • Nurture host university relationships, working with the Director for India Programs, U.S. staff from Program Management and Development and Academic Affairs, Manipal's Director of Study Abroad, and local faculty to develop new courses and implement changes to the curriculum as necessary.
  • Ensure appropriate academic management of programs, assisting Manipal faculty with the development of syllabi and students with the course registration process, appreciative advising and student learning plan consultations, embracing IFSA-Butler's educational philosophies.
  • Design and implement intercultural programming, including orientation, co-curricular activities, field excursions and ongoing opportunities for IFSA-Butler students to engage with the local community.
  • Design and implement experiential and practical learning components, such as field visits, company visits, networking events and shadowing opportunities to complement the classroom experience.
  • Contribute to the creation of custom and client program proposals; operationalize custom programs.
  • Acquire and/or develop data and content including program calendars, pre-arrival information, university fees and housing descriptions and communicate to IFSA-Butler's U.S. office for approval and posting; ensure accuracy of all data.
  • Manage operating budget; maintain accounting records; and submit regular accounting reports.
  • Develop and operationalize health, safety and security contingency plans; provide leadership, crisis management and assistance during student incidents.
  • Respond to requests for information as well as regular reporting functions in a timely fashion: financial reports, program updates and content for custom program proposals.

Outreach

  • Host site visitors from U.S. universities; educate visitors about IFSA-Butler and the Alliance and its programs.
  • Lead occasional group site visits for representatives of sending universities or recruiting teams.
  • Travel to key U.S. institutions as needed to meet with faculty and administrators and promote programs, with the goal of increasing enrollment; represent IFSA-Butler at professional conferences.

Education and Work Experience

  • Master's degree, or bachelor's degree combined with commensurate experience required; doctorate preferred. Academic work in relevant area of study helpful (i.e. public health, South Asian studies, international development, international education).
  • Minimum of six years' progressively-responsible work experience.
  • Experience studying or working in the U.S.; minimum of three years of relevant work experience in India.
  • Demonstrated track record with education program development, management and improvement.
  • Experience with U.S. university students as an instructor, advisor or program administrator.

Job Knowledge, Skills and Abilities

  • Near-fluent language skills in English and Hindi (or other South Indian language).
  • Knowledge of Indian higher education system.
  • Willingness to learn new technologies and processes.
  • A positive attitude and flexibility toward evolving responsibilities in a growing organization.
  • Excellent interpersonal, communication, and presentation skills.
  • Deep knowledge of higher education and education abroad environments.
  • Ability to multi-task, work to deadlines, and adopt a flexible approach to meet the needs of the organization.
  • Strong drive and sense of urgency to resolve problems and optimize processes.
  • Legal ability to work in India.

Qualified candidates should submit a cover letter, resume, salary requirements and contact information for three references to Susan Hill. Please reference "Resident Director, Manipal" in the subject line. Applications will be accepted until the position is filled.

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